Return Policy

Thank you for shopping with Modellasignature.com. We hope that you'll be delighted with your purchase. In the event that you're not satisfied with your unworn purchase, you may return your order for a full refund within 7 days of receipt^*. Sale/clearance merchandise items are eligible for a store credit or exchange only. Please note, anything returned without original tags or with evidence of being through the wash will be sent back to the customer at their expense.

United States returns:

It is important to note that return shipping is to be paid by the customer. Prior to sending it back, please scroll to the bottom of our website and click on "Returns" in the footer menu. Follow the instructions in order to have your return approved. Once approved, ship the parcel via the post office (USPS).

IMPORTANT: Please indicate "Return of Canadian Merchandise" on the package.

Canadian returns:

Please scroll to the bottom of our website and click on "Returns" in the footer menu. Follow the instructions in order to activate your return and to receive a paid shipping label from us.

Alternative option: Please let our customer service know you are returning an item prior to sending it out. Once approved, ship the package via the post office.

International returns:

For international customers, it is important to note that return shipping is to be paid by the customer. Please let our customer service know you are returning an item prior to sending it out.

IMPORTANT: Indicate “Return of Canadian Merchandise” on the package. Please note, failure to comply with our instructions may result in additional charges. Do not hesitate to contact our customer service for additional details.

Return address:
Modella Signature
45 Brisbane Road #21
M3J 2K1, North York
Ontario, Canada.

* Some restrictions apply. Consult our customer care team for details.